2018-03-25

Customer Service
Job Opportunity at ARG Recruiting

Posted on Mar 25

http://argpeople.com/lyoung    574.532.9634

Location: Gilbert, AZ
Job Type: Full Time
Job ID: W4153585

Are you an experienced Customer Service representative looking for an excellent opportunity?

We have a Customer Service position open in Gilbert, AZ area.


Essential Functions
  1. Identify appropriate parts
  2. Coordinate installation with shops and customers
  3. Document and update all claim information into AX system efficiently and accurately (obtain photographs, measurements and part numbers)
  4. Follow up between customer and shops to maintain open communications with all parties
  5. Problem resolution to insure customer and shops to maintain open communications with all parties
  6. Incoming Sales overflow calls
  7. Assist with training of new hires and ongoing source of information for other team members
  8. Observes all safety rules and polices
 
Competencies
  1. Understands and adheres to company policies and procedures and codes of conduct
  2. Adheres to all federal and state rules, laws, and regulations as they presently exist
  3. Job success: an individual must be able to perform each essential duty satisfactorily. The requirements listed above must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required.
 
Position Type/Expected Hours of Work
This is a full-time position, and the expected work hours are 40 hours per week, Monday through Friday

Required Education and Experience
High school diploma
 
Preferred Education and Experience
Customer Service experience preferred but not required
 
Work Authorization/Security Clearance
Must be able to pass EVerify.
 

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