Executive Assistant and Customer Service
Job Opportunity at Hub Technology Group

Posted on Jan 5

http://www.hubtechnologygroup.com    617-390-5220

Location: Boston, MA
Job Type: Full Time
Job ID: W4149428

Hub Technology Group has been engaged by a private equity firm to help identify a Customer Service Associate / Executive Assistant to provide administrative support to a small team of internal partners. While a majority of the role will focus on internal administration, the selected candidate will also be client facing helping coordinate travel and organize meetings.
Our client offers one of the most comprehensive and generous compensation packages in the area. This includes:
  • Competitive salary range of $50K-$60K plus a bonus of up to 50% of the base!!!
  • Healthcare and Dental Insurance Benefits covered 100%
  • Over 10% (of salary) contribution into retirement/profit sharing plan
  • 12 paid holidays, 3+ weeks of PTO
  • Other benefits include long term care, gym reimbursement, sabbatical (after 10 years)
The Client Service/Executive Assistant role provides administrative and logistical support to the firm’s senior staff.  This role is critical in maintaining open communications between company leadership and clients as well as internal and external project teams. The key characteristics of a successful candidate will include initiative, proactive working style and responsiveness. Candidates will pick up new skills quickly and have great attention to detail. General responsibilities include a range of administrative tasks ranging from calendar management for multiple partners, coordinating travel and meeting plans and building itineraries and meeting agendas. Other duties include:
  • Building and managing documentation for travel, marketing, investor profiles and other ad-hoc reports
  • Produce and deliver correspondence, maintain & organize files, answer telephones, organize internal and external meetings, and provide administrative backup for the office administrative assistant
  • Prioritize conflicting meetings and schedules. Proactively and expeditiously follow up with stakeholders with regards to projects and meetings. Manage challenging priorities and deadlines
  • EA/CSA’s will provide support for the Salesforce system including: Data entry, data management, basic report creation; and user support
  • Ensure accurate and timely client and internal deliverables
  • Research and respond to client and investment team inquiries
  • Candidates should be available off hours as needed. Normal working hours are 8am-6pm.
Suggested/Required Experience
  • Self-driven and motivated professional with excellent interpersonal and communication skills.
  • Proactive and energetic with the desire to provide world class service and drive team success
  • BS/BA
  • 2-4+ years of professional experience providing administrative and customer support
  • Experience managing professional schedules and coordinating travel
  • Accountability and  attention to detail
  • Experience providing logistical and administrative support to several executives or a small team
  • Ability to juggle multiple projects/assignments and work both independently and collaboratively
  • Experience working in a financial services, investment, or private equity environment preferred
  • Excellent skills with Office Suite and similar tools
  •  Strong interest in and general knowledge of investments.
SupportAnalyst.com is owned, operated, and copyrighted by Career Marketplace (© 2002-2019, All Rights Reserved)